Browns Car Company

Policies
Cookies / Privacy

Admin Fee

All of our vehicles are subject to a rigorous procurement process. Every vehicle is HPI checked and sold with clear title ensuring your new vehicle is clear of outstanding finance, not an insurance write off or stolen. We also complete checks to verify and warrant the vehicle mileage history. We carry out a multi-point Pre-Delivery Inspection on all vehicles plus an oil service and MOT if required. All our vehicles are cosmetically prepared to the highest standards meaning bodywork and alloy wheels are refurbished when required. We take a huge amount of pride in the preparation and sale of all our vehicles.

3 Months WARRANTY

We prepare our vehicles to the highest standards. Your vehicle comes with a 3 Warranty protecting you for mechanical & electrical failure as per the policy terms & conditions. Please see the Warranty pages on our website for more information on our comprehensive Warranty cover.

SERVICE & MOT

Every vehicle leaves us with 12 months MOT advisory free and Oil Service if due.

Cookie Information

Cookies are small text files that are placed on your computer by websites that you visit or certain emails you open. They are widely used in order to make websites work, or work more efficiently, as well as to provide business and marketing information to the owners of the site. For more detailed information about cookies visit www.allaboutcookies.org


How to control and delete cookies

We do not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. Please be aware that restricting cookies may impact on the functionality of websites. We use a number of suppliers who also set cookies on our website on our behalf in order to deliver the services that they are providing.


List of the main cookies

Here is a list of some cookies that may be set by us while using our web site ASPSESSIONID and ASP.NET_SessionID allow us to recognise your requests from page to page. This allows us to remember your previous selections and choices, navigate back to previous pages etc. These cookies are removed when you close your browser.

AutoChat may be set if we use live chat on our web site. This is a web site analytic cookie.

Google.com provides web site analytics and may set the following cookies __utma, __utmb, __utmc, __utmz


Third Party Cookies

We use a number of suppliers who also set cookies on our website on its behalf in order to deliver the services that they are providing. We sometimes embed photos, video, social sharing icons and other content from external websites such as YouTube, Flickr and social networking sites such as Facebook, Twitter and Google+. As a result, when you visit a page with content embedded from one of these sites you may be presented with cookies from their website. We do not control the dissemination of these cookies. You should check the relevant third party website for more information about these. Here is a list of some cookies that may be set by our third parties while using our web site:

  • yahoo.com
  • twitter.com
  • api.twitter.com
  • addthis.com
  • youtube.com

Flash Cookies (local shared objects)

From time to time, we may use Adobe's Flash Player to deliver content. To improve user experience, Local Shared Objects - or Flash Cookies as they are commonly known - are employed to provide features such as auto-resume and for saving your preferences. Flash Cookies are stored on a user's terminal much the same as cookies are, however it is not possible to manage them at browser level in the same way. The Adobe website provides comprehensive information on how to delete or disable Flash cookies either for a specific domain or for all websites - see Here for details. Please be aware that restricting the use of Flash Cookies may affect the features available to you for Flash based applications.

Privacy


Information that is gathered from visitors

Almost all Web servers record users requests made upon them (such as the visitor's IP address, browser type, referring page and time of visit) in log files.


How the Information is used

The information is used to enhance the vistor's experience when using the website to display personalised content.

Personal data, such as names and email addresses will not be sold, rented or leased, and not kept longer than required to provide the service it was supplied for.

E-mail may be sent to you for the purpose you registered but will not be used for unrelated marketing.


Visitor Options

If you have subscribed to our newsletter, you may unsubscribe by replying to any of the email correspondants and simply state you wish to unsubscribe to the service.

VisitorChat

This website uses Visitor Chat to provide you with immediate communications with our dealership, in order to facilitate this Visitor Chat act as a Data Processor and the following cookies are set on your machine.

Name Provider Purpose Expiry Type
io cs1.visitor.chat Preserves user session state across page requests. Session HTTP Cookie
vcd visitor.chat Sends active sub-account data when the visitor is in multiple conversations. Session HTTP Cookie
vci visitor.chat Used to identify a unique visitor. Used to generate anonymous statistical data on how visitors use the website. Persistent HTML Local Storage
vcmb visitor.chat Shows a message notification if the chat box is closed. Session HTTP Cookie
vcst visitor.chat Sends a chat box state (open/close) to Visitor Chat. Session HTTP Cookie

Further information on Visitor Chat’s data protection policy can be found on the Visitor Chat website



Distance Sale - Your right to cancel
[Browns Car Company , 10 The Causeway, Maldon, Essex, 01621 467839‬]

You have the right to cancel this contract within 14 days without giving any particular reason.

The cancellation period will expire after 14 days from the day on which you, or a third party on your behalf, collect or take delivery of your vehicle.

To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement sent by post or email to our address. If required, you can request a template cancellation notice form from us but it is not obligatory to use this specific template.

To meet the cancellation deadline, it is sufficient for you to send your clear statement or form confirming your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you payments received from you, including the cost of delivering the goods to you (except for the supplementary costs arising if you chose delivery over collection or a type of delivery other than the least expensive type of standard delivery offered by us). This reimbursement is subject to the following conditions:

  • We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you. Anything over and above a standard test drive will be considered unnecessary handling and will lead to a deduction of £1 for each mile driven over 20 miles. In addition, we will also be entitled to make a deduction for any damage or excess wear.
  • We will make the reimbursement without undue delay, and not later than 14 days after the day we receive back from you the vehicle and all documents which were supplied including, but not limited to, service histories and the V5 documentation.
  • We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. This may include handing back any part exchange vehicle if still available and/or seeking payment from you to cover any negative equity.
  • We will withhold the reimbursement until we have received the goods and all paperwork back in good order.
  • It is your responsibility to return the vehicle without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of this contract to us.
  • You will remain liable for the vehicle and so for its tax, insurance, and any fines, charges or penalties until it has been accepted back to our premises.
  • You will have to bear the direct cost of returning the goods and take full responsibility for the safe return of the vehicle.
  • You are only liable for any diminished value of the goods resulting from the handling other than which is necessary to establish the nature, characteristics and functioning of the goods according to the previous reference to test drives. I have read, understood, and agree to the terms regarding my 14 day right to cancel.